If you enroll your child on a course at Dolphina, it is compulsory that they have correct Dolphina uniform. All of our uniform can be purchased at Beat School uniform which is located near the centre or can be brought online at https://beatschooluniforms.co.uk/clubs/dolphina_gymnastics/

In our Recreational classes girls will be required to wear the Dolphina Leotard (shorts & leggings are optional.) Boys must wear the Dolphina T-shirt with black/navy shorts.

In our Preschool classes children must wear appropriate sports clothing e.g. shorts/leggings and T-shirt. When you book your first Preschool course you will receive a FREE ‘Little Gymnast’ T-shirt which is perfect to wear for our classes!

Clothing such as tights, socks, buckles, buttons, zips, hoodies, jeans, skirts, dresses, belts or tassels are not appropriate and cannot be worn during the class. If your child attends wearing inappropriate clothing they may not be able to take part in the class.

If your child is taking part in a taster session appropriate sports clothing must be worn. Dolphina uniform is not required until you become a Member.

We do offer taster sessions for our Pre-school, After school classes. You can find all our taster prices here.

You can book a taster session online by clicking here. If you would like to speak to a member of the team before booking please call the centre on 01923 800158. We only offer taster sessions on classes that we have availability on and we do recommend choosing a class that you would want to attend on a weekly basis but we do understand that this is not always possible depending on our availability.

We do recommend doing a Taster session before booking a full course as all courses at Dolphina are non-refundable. One taster session is preferred but we do allow for a maximum of two taster sessions for certain circumstances before booking the full course.

We ask that you do your best to be prompt with the arrival time for a class, however we understand that there may from time to time be slight delays. Children that are no more than 10 minutes late will be permitted to join their class as they will still have sufficient warm up time. If your child is more than 10 minutes late they will be unable to partake in that weeks class for health and safety reasons. We will of course welcome them back into the class the following week  If you are too late for a session and unable to take part the session will not be refunded.

Unfortunately if a member misses a class due to illness, lateness or generally being unavailable, then they are unable to join an alternative class for that week. All of our classes at Dolphina are full and children are booked onto particular days and times. Refunds are not given for missed classes.

There is FREE parking available at Tanners Wood Hall. There is lots of parking available on the streets just outside the hall and in the surrounding area. Please allow enough time to find parking before your class.

As we have no viewing for parents, you are welcome to leave once your child has gone into their lesson. Please ensure we have up to date contact details for your child before leaving the centre. Please ensure you return to the gym on time to collect your child or let us know by phone if you are running late.

For our Preschool class ‘Little Gymnast’ parents are allowed to stay in the gym and watch, if your child can go to the toilet on their own and your happy to leave them, you are welcome to leave the gym.

For our Play Gym sessions all parents have to stay in the gym to watch and monitor your child(ren)

Long hair must be tied up. If the pony tail is lower that shoulder height it must be tied into a plait or bun to avoid catching whilst training.

During any class at Dolphina ALL jewellery MUST BE removed.

Dolphina follows British Gymnastics strict Guidelines on Jewellery. This is for Health and Safety purposes and must be followed anyone failing to follow these guidelines will be unable to partake in gymnastics at Dolphina.

Gymnasts are not permitted to wear earrings, rings, necklaces, religious bands, bracelets or any other form of jewellery on their hands, feet, ankles wrists or neck.

Earrings should be removed, any gymnast with newly pierced ears will be permitted to wear tape over the piercing for the 6 week healing period. Please make sure earrings are covered in advanced, Dolphina does not supply tape. (Please note this will void the British gymnastics insurance policy for the duration that the earrings are in.) The parent/Guardian of the gymnast will be required to see reception to fill in a consent form. No gymnasts will be permitted to train if a consent form is not filled in.

Gymnasts may train for a maximum of 6 weeks with tape after which time gymnasts will be required to remove the earrings for training. Failure to do so will result in the gymnast being unable to go into their class.

Yes provided we have space available on an alternative time and day you can change your child’s class. Please note this will incur a £30 Admin fee to cover the cost of ensuring all details have been updated for the change.

Unfortunately if our registers are full we will be unable to offer an alternative class for your child.

All of our courses are non refundable.

We do have a joining fee when booking onto our termly classes.

Dolphina is a not for profit organization, this means all of our profits goes back into the club to better our facilities. The joining fee goes towards the cost of ensuring our staff are fully CRB checked, have been on child protection courses and to train our first aider’s, among other courses.

*Please note: If you were not to renew for the next term, then re-join the term, the joining fee would be charged again*

Dolphina is affiliated to British Gymnastics as our sports governing body. Children who take part in our After School/Weekend classes, Little Gymnasts class, General and Artistic Squads required to have the insurance to partake in regular activities. This is an insurance that all of our Coaches and Gymnasts have and are required to renew each year in September. You will need to register your child on British gymnastics & pay for the insurance.  *Dolphina will no longer be taking payment for the insurance and is solely the responsibility of the parent/carer. *

https://www.british-gymnastics.org/renewal-options

Please note this must be completed within 2 weeks of joining, failure to do so will result in your child not being able to participate in the class.

Our classes are only secured upon receipt of full payment for the term and provided insurance and membership are up-to date.

Dolphina renews its classes three times a year (before Easter, Summer & Christmas) approx 4 weeks before the end of Term our renewals for the next Term will be sent out via email.

A majority of our classes are a ratio of 1:10.

We try not to exceed a ratio of 1:10 and this would be in unavoidable circumstances due to staff sickness etc.

To log onto your LoveAdmin account just click here

We send out renewals for the next term approximately 4 week before the end of the current term. You will receive you renewal via email, (please make sure you check your junk mail!) and you can pay via your online account by paypal or GoCardless, at reception via cash or card. You will have a week to pay your renewal before your child’s name is removed from the register.

You can access your online account here 

No, unfortunately you are unable to take pictures of videos whilst your child is in their class to ensure as much child protection as possible.

Unfortunately there is no viewing at Tanners Wood Hall. There are big windows that you can see into the gym from outside but this isn’t a designated area to watch from. We will be hosting watching weeks during each term, so parents can watch their child’s class. An email will be sent out to you, letting you know when the watching weeks will be.